Mike (IT)

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Recent activity by Mike (IT) Recent activity Votes

  • QSIC Support

    1. Support
    2. MUSIC

    For all stores who has Qsic as a music solution, call the following number if you have any issues with it. Call 1300 113 279 Option 2 for Support Or Click on this link to get support FAQ https://pr...

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  • EFTPOS Support contact

    1. Support
    2. EFTPOS FAQ

      For EFTPOS issues, call this number Merchant Enquiries 1800 029 749 Option 2, 3   Contact List General service or account enquiries: servicesupportvicwestern@westpac.com.au Westpac Li...

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  • EFTPOS NOT AVAILABLE AT PAYMENT SCREEN?

    1. Support
    2. EFTPOS FAQ

      If INTEFTPOS is not available from the Payment screen in AP21.   STEP 1 - Locate the C on the bottom right corner near the clock and confirm if the C is YELLOW or GREEN   If Green  **Close all ...

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  • EFTPOS - How to put the machine into "STAND ALONE" mode

    1. Support
    2. EFTPOS FAQ

    If you are having issues with your EFTPOS communicating with your PC and the following EFTPOS guide hasn't worked, you can put the terminal into "Stand Alone" mode   Ingenico EFTPOS machine Remove ...

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  • EFTPOS - Merchant Copy receipts

    1. Support
    2. EFTPOS FAQ

    If your EFTPOS is not printing 2x copies (Merchant + Customer copy) follow steps below. **Shutting down or changing from Stand alone to integrated can sometime disable.** To enable Merchant receipt...

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  • Stingray - Manage Store Music

    1. Support
    2. MUSIC

          Click on the link below and insert the following: https://cs-affiliates.business.stingray.com/#/brands/1385/brand-home Email: Store email Password: stingray   Click: “Sign In” Select your s...

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  • Stock Transfer Error

    1. General
    2. FAQ

    When transferring or receipting stock, you may receive a pop up error while you get a preview of the transfer docket.   How this ERROR occurs?   After you put all the stock transfer details and cli...

    • Mike (IT)
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  • iPad - Where do i find my emails?

    1. General
    2. FAQ

    All stores with an Aquila iPad should have access to there store emails.   Simple locate the "Outlook" app either on the bottom favorite bar or you may need to find it on one of the APP pages. Refe...

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  • How to save a website to your favourites?

    1. General
    2. FAQ

    Browser: Google Chrome   When you have a handy website you'd like to save to your browser, locate and click on the STAR icon on the right side of the URL.   A pop up will appear to save the name an...

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  • REPORT AN MAINTENANCE ISSUE – In Store Guide

    1. General
    2. FAQ

    Click on “Submit a request” on the top right corner and select "Maintenance form"   Fill out each section with as much detail as possible  

    • Mike (IT)
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