Mike (IT)
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Articles
Recent activity by Mike (IT)-
Processing an Online Return or Exchange in AP21
A quick-reference guide for store staff on finding and pulling up a customer's online order in AP21 before processing a return or exchange.Jump to:Step 1 — Open History All StoresStep 2 — Search fo...
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Printer not printing - Print job stuck
Sometimes the print job gets stuck in the queue and you aren't able to print new labels. You will need to delete the jobs from the queue. Sometimes this can be a pain and it doesn't delete.I someti...
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VM Guide
Please refer to the attachment for full VM guidelines for both Premium and MYER stores.
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Envimo - Forgot your PIN?
Open Envimo APP Sign in with Username (Same as the one from AP21) Eg. Michaelz After you type your username and click on the tick It will prompt you for your password. If unsure, you can click on “...
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Transfer stock - Scanner duplicating units
How to Fix duplicating issue!!!! Close the Envimo App Then open Settings from the main screen Go to “Scanner Setting” Select “Data Output Mode” Ensure your selections match this image below: A...
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AP21 - Stock Receipt Process
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AP21 - POS Sales Process
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AP21 - POS Return Process
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AP21 - POS Gift Voucher
Click to download
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Myer Printer - Cannot print transfer dockets
Step 1. Turn off printer (EPSON) for 2mins Step 2. Ensure the printer is plugged into the new Internet device via the blue network cable. Step 3. Turn the printer back on. Step 4. After 1-2 minu...