Envimo - Known issues

Issue 1.

• Cannot scan some barcodes
  It seems only inverted barcodes cannot be scanned using the Envimo device (Black background with white lines)
  

Workaround

• You can type in the number of that product instead of scanning it when you need to transfer it out.

Issue 2.

• When transferring products - App crashes when you select products by searching by name (Only some)

Workaround

• Please scan the product barcode instead of using the search function
• If barcode is not available, obtain barcode from a main store and you will need to type in the barcode manually.

Issue 3.

• Transfer duplicating

Workaround

• When you process a store-to-store transfer and you are about to finalise it, you must ensure you only click on “Complete Transfer” ONCE

Issue 4.

• Some stores have transfer stuck in Envimo transfer out view

Solution

• Reach out to Aquila support support@aquila.com.au with the following
  Transfer number, date of transfer and as much information as possible.

Issue 5.

• Stock adjustments – Unable to correct store stock

Solution

• AP21 will be making this feature available in the second half of the year

Resolved

• When transferring and scanning barcodes, sometimes 2x units appeared

Solution

• A system update was applied to fix this issue.