Unable to view stock or customers info from other branches

If your PC isn't showing stock from other branches or

if you cannot view customers from other branches please check if AP21 is ONLINE.

Look for the green online icon in AP21 in the top right corner.

If green, close AP21 and check again.

If it displays offline, 

Check to see if your CATO VPN is connected - Look for the green icon near the clock;

If your icon is orange,

Right click on the icon and click "Connect"

Wait for it to become green and then you will be able to view other branches.

Alternatively, you can restart the computer and that should connect the VPN.

If this does not resolve your issues, please send an email to support@aquila.com.au so IT can investigate this issue for you or call IT Support on 03 8412 9850.